Terms of Service - STI Clinic Online Bookings

Welcome to our STI Clinic's online booking platform. By accessing or using this service, you agree to be bound by the following Terms of Service. If you do not agree with any part of these Terms, please refrain from using our online booking system.

1. Online Booking

Our online booking service allows you to schedule appointments for sexual transmitted infection (STI) testing and related services. You must be at least 18 years old to use this platform.

2. Privacy

Protecting your privacy is of utmost importance to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information during the booking process.

3. Accuracy of Information

When using our online booking system, it is essential to provide accurate and up-to-date information. Any inaccuracies or omissions may result in delays or complications during your visit to our clinic.

4. Appointment Confirmation

After completing the online booking process, you will receive an appointment confirmation via email or SMS. This confirmation will include the date, time, and location of your appointment. Please double-check this information to ensure its accuracy.

5. Cancellation and Rescheduling

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled time. This allows us to accommodate other patients in need of our services. Late cancellations or no-shows may result in restrictions on future online bookings.

6. Availability

While we strive to make our online booking system available 24/7, there may be occasional downtime for maintenance or unforeseen technical issues. We apologize for any inconvenience this may cause.

7. Limited Medical Advice

Our online booking platform is for scheduling appointments only and does not provide medical advice or diagnosis. If you have urgent medical concerns or require immediate attention, please contact our clinic directly or seek emergency medical care.

8. Security

We take the security of your personal information seriously. Our online booking system employs industry-standard encryption and security measures to protect your data.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. By continuing to use our online booking system after modifications, you agree to the updated Terms.

10. Contact Information

For any questions or concerns regarding our online booking service or these Terms of Service, please contact us at (07) 3303 0383 OR 1-800-1-TELEDOC

Thank you for using our STI Clinic's online booking platform. We look forward to providing you with quality and confidential STI testing services.