Privacy Policy

1. Introduction

Thank you for choosing STI CLINIC AUSTRALIA, your trusted virtual sexual health clinic. We are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services.

2. Information We Collect

We may collect the following types of personal information from you when you use our website or engage with our services:

  • Contact information (name, email address, phone number, etc.).
  • Medical information related to your sexual health and treatment history.
  • Payment details for billing purposes.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide virtual consultations and sexual health services.
  • To process payments and issue invoices.
  • To communicate with you regarding appointments, test results, and other relevant matters.
  • To improve our services and tailor them to your needs.
  • To comply with legal and regulatory requirements.

4. Information Disclosure

We may disclose your personal information to the following parties, strictly on a need-to-know basis:

  • Our team of healthcare professionals who provide services and consultations.
  • Third-party service providers who assist us in delivering our services (e.g., payment processors).
  • Legal and regulatory authorities, if required by law.

5. Security Measures

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or alteration. Our website and data transmission are secured using industry-standard encryption and security protocols.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your data, we will securely dispose of it.

7. Your Rights

You have the right to access, correct, and update your personal information. You may also request the deletion of your data in certain circumstances. To exercise these rights, please contact us using the information provided in Section 8.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

STI CLINIC AUSTRALIA
L19/10 EAGLE STREET
BRISBANE CITY, QLD 4000
07 3303 0383

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for updates.