EXPERT CARE FOR SENSITIVE HEALTH MATTERS
Telehealth has revolutionised the way healthcare is delivered. Experience the simplicity & convenience of telemedicine that is reforming our healthcare for a better future. You can now virtually connect with an experienced sexual health physician from the comfort of your living room. All you need is a mobile phone to get started.
Skip the Waiting Room & Awkward Consultations
We believe in the power of innovation & technology to improve healthcare access and outcomes, with a commitment to creating an ecosystem that is accessible, efficient & inclusive.
Our virtual consultations offer a safe and confidential space to discuss your sexual health concerns with our expert healthcare providers. Whether you need advice on STIs / urogenital infections, contraception, sexual dysfunction like low libido and ED, or general sexual health, we're here to help.
YOUR PRIVACY MATTERS TO US
Our telehealth platform is designed with your needs in mind, offering confidential consultations at your fingertips. Rest assured that your privacy is our top priority – we employ state-of-the-art security measures to safeguard your personal information, ensuring every interaction remains discreet and secure.
What is Telehealth?
Telehealth refers to delivery of healthcare using technology as an alternative to standard in-person consultations and is often provided via telephone & videoconferencing. Though it has its limitations telehealth is being increasingly used to improve access to healthcare particularly in regional and rural communities across Australia. Telehealth also improves patient health outcomes during after-hours when GP clinics are not available for urgent and subacute medical issues.
How Does It Work?
Our platform is simple to use. Simply Book an appointment at a time convenient to you and one of our experienced doctors will call you.
Do You Offer Video Consults?
We do offer video consultation through our platform. You will have an option to select a video consultation when booking an appointment.
Do You Offer Text-Based Consults
No. We do not think that text-based consults are appropriate in any field of medicine. We only offer telehealth & video consults.
Are Your Services Covered By Medicare?
We are a privately billed practice and although the STI tests are covered by medicare, our consultation fee is not.
How Much is the Consultation Fee?
All telehealth consults incur a charge of $54.95. The STI Screening & testing service is priced at $59.95.
Are Your Doctors Registered Professionals?
All our doctors are registered health care professionals with AHPRA (Australian Health Practitioner Regulation Agency) with years of experience working in the field of community sexual health centres. We exclusively collaborate with doctors who are qualified and have had appropriate training with adult sexual health. Rest assured, you will be in safe hands.
Is My Personal Information Protected?
Just like any medical clinic that operates in Australia, we are bound by specific laws pertaining to privacy & confidentiality. We employ state-of-the-art security measures to safeguard your personal information, ensuring every interaction remains discreet and secure. Your health record is encrypted & stored securely within our system and we do not share that information with anyone unless directed by you.
What If I'm Not Satisfied With My Consult?
We understand that telehealth has its limitations and patients can sometimes feel not satisfied with the doctor’s opinion. Please understand that the medical doctors are paid to give their professional opinion which may not provide optimal solution to health matters on hand. For example, in emergent cases, patients might be asked to present to the nearest hospital. Similarly, if you test positive to a blood borne illness such as HIV or Hepatitis, you may be asked to liaise with an in-person clinic as treatment for these illnesses can be complex and often requires multiple health care providers. If we genuinely cannot help you out, we will offer a full refund.